FAQ
Find your answers here
What are the delivery times for your products?
We process all orders within 3 business days. After dispatch, delivery typically takes 5 to 7 business days, depending on your location. You will receive a tracking number once your package is shipped.
How can I return a product?
You have 45 days from the date of delivery to return a product. If you're not satisfied, please contact us before sending the item back — our support team will guide you through the process.
What payment methods do you accept?
We accept secure payments via credit card (Visa, MasterCard, Amex), PayPal, and shop pay. All transactions are encrypted to ensure the safety of your personal information.
How do I use your products for best results?
Each product comes with specific instructions for optimal use. For trimmers, ensure blades are clean and oiled regularly, and use the right guard for your desired length. Follow the included guide for tips on precision and maintenance.
Are your products suitable for women?
Yes, our products are suitable for both men and women. Whether it’s for hair trimming, body grooming, or precision styling, we offer versatile tools designed for all skin types and hair textures.
What is the best electric trimmer for hair or beard?
The best electric trimmer depends on your needs: for hair, choose a powerful trimmer with multiple guards; for beard, go for a precision trimmer with fine adjustments.
How long does a cordless trimmer last?
Our cordless electric trimmers offer a battery life of 60 to 120 minutes depending on the model. Charging time ranges from 1 to 3 hours.
Are your trimmers waterproof?
Yes, many of our electric trimmers are waterproof (IPX7 certified), making them easy to clean under water or use in the shower.
Can I use the trimmer on the body and sensitive areas?
We offer multi-use trimmers with attachments designed for sensitive areas like chest, underarms, and intimate zones.
Which trimmer should I choose for a zero cut or bald look?
For ultra-close cuts, choose a zero-gap trimmer or a T-blade trimmer with precision from 0.1 to 0.3 mm.
Are your trimmers suitable for professional use?
Yes, we offer a range of professional-grade trimmers designed for barbers and hairdressers with powerful motors, stainless steel blades, and extended battery life.
Do the blades sharpen themselves?
Our premium trimmers feature self-sharpening blades for a clean, long-lasting cut with no performance loss over time.
Do you ship internationally?
Yes, we ship to North American, European Regions and several other countries. Delivery times range from 7 to 11 business days.
How do I maintain my electric trimmer?
Clean the blades after each use with water or the included brush. Oil the blades once a week to extend their life and ensure optimal performance.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly, Our team is eager to assist.